This troubleshooting guide will help you diagnose the cause of an error message and assist you in finding a solution. Below, we list errors under two main categories: server errors and client errors. Errors inside your license server are server errors. Errors from KeyShot Pro Floating are client errors. Please find your error in the categories shown below.

Server Errors

• Invalid Hostname
• Invalid Mac Address
• Expired License
• Cannot Connect To Server

Client Errors

• Looping KeyShot Prompt
• No Licenses Available
• Unsupported KeyShot Version
• Unkown Error