KeyShot Support Portal

Announcements 12

• KeyShot Education Purchasing FAQs
  Posted by Melissa Henley, about 1 month ago

  Last Reply by Melissa Henley about 1 month ago
• KeyShot Purchasing FAQs
  Posted by Melissa Henley, about 1 month ago

  Last Reply by Melissa Henley about 1 month ago
• Apple Silicon Support for KeyShot 11.2
  Posted by Justin Adams, 8 months ago

  Last Reply by Justin Adams 8 months ago
• New Technical Support Policies Effective July 5, 2022
  Posted by Melissa Henley, 8 months ago

  Last Reply by Melissa Henley 8 months ago
• Luxion Floating License Server Transfer Policy
  Posted by Justin Adams, 9 months ago

  Last Reply by Justin Adams 9 months ago
See all 12 topics

General Support 189

• Wacom Drivers and KeyShot.
  Posted by Francisco Carrera, almost 3 years ago

  Last Reply by john smith over 2 years ago
• How to post your questions on this board
  Posted by Derek, almost 3 years ago

  Last Reply by Derek almost 3 years ago
• Substance Painter to Keyshot textures problem
  Posted by Maximax0505, about 23 hours ago

  Last Reply by Maximax0505 about 23 hours ago
• Questions for the diamond reflections~!!
  Posted by Gwen Park, 1 day ago

  Last Reply by Gwen Park 1 day ago
• Materials disappearing from tree structure but still in the library
  Posted by Tom G, 18 days ago

  Last Reply by Erik Williams 4 days ago
See all 189 topics

Plugins Information and Issues 12

• SolidWorks 1.4 plugin for KeyShot
  Posted by Francisco Carrera, over 2 years ago

  Last Reply by Francisco Carrera over 2 years ago
• NX plugin functionality
  Posted by Tristan Dalay, 4 days ago

  Last Reply by Erik Williams 3 days ago
• When will Cinema 4d 2023 be supported?
  Posted by Luhaistudio, 3 months ago

  Last Reply by Erik Williams 3 months ago
• Plugin for Rhino 7 is not working (Keyshot 11)
  Posted by Basti D, 3 months ago

  Last Reply by Erik Williams 3 months ago
• KeyShot EDU is not opening on my Mac Book Pro
  Posted by Frostea, 5 months ago

  Last Reply by Frostea 5 months ago
See all 12 topics

Bugs and Crashes 104

• How to post your questions on this board
  Posted by Derek, almost 3 years ago

  Last Reply by Derek almost 3 years ago
• Keyshot 11.3.2 Importing models and Applying materials from Scene to matching source names
  Posted by Spencer Phillips, 7 days ago

  Last Reply by Spencer Phillips 7 days ago
• Camera Path Animation Issues
  Posted by will gibbons, 11 months ago

  Last Reply by Denis Godin 16 days ago
• Cuda error: cudeErrorIllegalAccess (?)
  Posted by Owennpd2012, 6 months ago

  Last Reply by Logan 16 days ago
• Materials Folders Playing 'Hide and Seek'
  Posted by Edmund Barnett-Ward, 4 months ago

  Last Reply by Tom G 18 days ago
See all 104 topics

Creative Questions 18

• Feature Suggestion
  Posted by Spencer Phillips, 7 days ago

  Last Reply by Spencer Phillips 7 days ago
• Scattering Medium
  Posted by Anastasiia Trofimova, 15 days ago

  Last Reply by Erik Williams 14 days ago
• Augmented Reality - Vertical Plane
  Posted by João Santos, 3 months ago

  Last Reply by João Santos 3 months ago
• usability of KS release of last 2 years
  Posted by Jeff, 7 months ago

  Last Reply by Erik Williams 7 months ago
• ArchVis basic Keyshot Roof materials?
  Posted by sad icus, 7 months ago

  Last Reply by sad icus 7 months ago
See all 18 topics

Best Practices, Troubleshooting, and Known Issues. 5

• [Known Issue] GPU Network Rendering Banding
  Posted by Francisco Carrera, over 2 years ago

  Last Reply by Francisco Carrera over 2 years ago
• more control of ground shadows
  Posted by Markus Ermert, 17 days ago

  Last Reply by Markus Ermert 14 days ago
• Export option does not work
  Posted by Maria Ferreira, 4 months ago

  Last Reply by Maria Ferreira 4 months ago
• Windows 11 does not support Nvidia drivers lower than 471.XX
  Posted by Justin Adams, about 1 year ago

  Last Reply by Justin Adams about 1 year ago
• VPN access for KeyShot
  Posted by Justin Adams, over 2 years ago

  Last Reply by Justin Adams over 2 years ago