When saving a screenshot in PSD format, the resulting file cannot be opened in Photoshop. It gives a "Could not open "FILE" because of a program error.
I'm using KeyShot 9.0, and replicated the issue on both Mac OS 10.15.3 & Windows 10. Any screenshot (regardless of what's visible) gives unusable files.
No extra steps needed other than simply trying to save a PSD screenshot (with our without transparency).
Best Answer
N
Niko Planke
said
almost 3 years ago
Hi Richard,
Thank you for reporting this bug to us.
I will make sure to pass it along to the developers.
A few things you can do as a work around is to save the image as a different image file (png,jpg etc)
I found this give no errors.
Also you can try to render the image out instead of a screen grab as a psd and import the image in to PhotoShop, I also found no issues importing the PSD this way.
1 Comment
N
Niko Planke
said
almost 3 years ago
Answer
Hi Richard,
Thank you for reporting this bug to us.
I will make sure to pass it along to the developers.
A few things you can do as a work around is to save the image as a different image file (png,jpg etc)
I found this give no errors.
Also you can try to render the image out instead of a screen grab as a psd and import the image in to PhotoShop, I also found no issues importing the PSD this way.
Richard Funnell
When saving a screenshot in PSD format, the resulting file cannot be opened in Photoshop. It gives a "Could not open "FILE" because of a program error.
I'm using KeyShot 9.0, and replicated the issue on both Mac OS 10.15.3 & Windows 10. Any screenshot (regardless of what's visible) gives unusable files.
No extra steps needed other than simply trying to save a PSD screenshot (with our without transparency).
Hi Richard,
Thank you for reporting this bug to us.
I will make sure to pass it along to the developers.
Niko Planke
Hi Richard,
Thank you for reporting this bug to us.
I will make sure to pass it along to the developers.
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