Cutaway Shows Outline with Ground Shadows and Ambient Occlusion : KeyShot

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Cutaway Shows Outline with Ground Shadows and Ambient Occlusion

Don

started a topic over 2 years ago

I would think that seeing the cutaway outline, for lack of a better term, with ground shadows and ambient occlusion engaged must surly be a bug. See attached image. I don't mean the orange lines, I mean the cutoff shadows.

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2 Comments

Don

said over 2 years ago

By the way, I am using KeyShot Pro 9.3.14

Justin Adams

said over 2 years ago

Hello Don,

Thank you for contacting Luxion.

Sorry your having these issues, if you could share the KSP with us for some troubleshooting that would be greatly appreciated.

Please send us your scene as a ksp file.

To save a ksp file:

Open your scene.
Go to File > Save Package.
Name your file.
Include Ticket number.

You may send it securely via our WeTransfer

Referencing your Ticket ID#:9274

Thanks,

Justin Adams

Support manager
Luxion Inc
15143 Woodlawn Ave
Tustin, CA 92780
Phone: (949) 274-8871
Fax: (949) 266-9523
http://www.keyshot.com