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Is Keyshot 9 compatible with macOS 11 / Big Sur?

Can the current version of the operating system be installed without hesitation?

1 person has this question
5 CommentsSorted by Oldest First
Hello Dan,

Thank you for contacting Luxion.
While we have not yet given it a thorough testing, most of the changes made to macOS 11 are with the user interface. Initial testing shows that there should be no problems and is compatible with KeyShot 9.

​I hope this answered your question. If there is anything else we can assist you with, please let me know.


Referencing your Ticket ID#:19075

 

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist

What about Macs with the new Apple Silicon processors? Is it Universal Binary or running Rosetta 2 ?

Hello Dan,

Thank you for contacting Luxion.
Unfortunately the new Mac M1 is not supported on KeyShot due to some incompatibility with the Denoiser and other features.
We are looking into these issues now but do not expect it to be solved in the next release.


Referencing your Ticket ID#:19075

 

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist

Does this mean not at all or only via the Rosetta 2 ? If not at all, it's really really bad. 

Unfortunately not at all, even with Rosetta 2.

We are doing what we can to solve the issue, but it may take some time before a solution is found.




Med Venlig Hilsen / Best Regards,


Erik Williams

Customer Support Specialist

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