After updating to keyshot 10 something strange has happen to my move tool. When zooming close to an object to precision move the object, the move tool arrows will not highlight and allow grabbing. When zooming out, the arrows again highlight when hoovering over and I'm able to move the object using the manual arrows. The same applies to rotating and scaling. I know I can use the numeric controls, but this takes too long. Any ideas?
Yes, this is definitely an issue. I don't understand why Keyshot just keeps telling us to re-install the software when they don't even seem willing to look into the problem. There is obviously a problem with the software, not the machine or settings.
I've experienced the same bug many times. It appears suddenly and makes the move tool useless. The handles, both translate, scale, and rotate don't highlight when hovered, and won't respond to clicking.
Solution (temporary): What works for me is to try and zoom out a bit. Might be an issue with the camera and key shot somehow. Try marking and moving other objects, then go back to the object that has issues, and zoom out a bit with the camera. That's the only thing that works for me.
It only affects some objects in my Keyshot-file, and not always. But a restart doesn't help the issue, and when the issues appear then it seems to get stuck to that particular object. I suspect, as I said, that there is something wrong with the coding of the camera and the move tool.
Let me know if this works out for you.