Hi Justin - thanks for such a fast reply :) I had assumed there would be a limit. Great to know that's a file size limit based on complexity as opposed to a physical size limit though. I have attached the model in questions. It's all simple toon materials. Happy to loose some of the detail if needed (i.e. can delete the plant pot models if needed). Would be great to get some feedback as to what might be possible here :)
Sorry it has been a busy week with our latest release.
I have had the chance to test the file and this specific file does hit the cap of export compatibility.
As a test I slowly tried to remove pieces of the model to see at what point it will allow export ( just as a test)
and I had to reduce the model down significantly before the export was completed.
Short answer is that sadly this scene is just to heavy for the export feature to work.
If possible I would like to share this scene with my Development team internally. It would not be shared outside our internal testing.
Thanks for your patience on this.
Loving the AR export feature in Keyshot 10 but having had success with many models I am having issues getting larger models to work. Is the there a physical maximum size you can export (not file size)?
The model is relatively complex (injection moulding machine) but I am exporting at 2 DPI and 16 samples to test before exporting a much higher resolution. It creates a file that 4mb in size but I can't open this file on an Apple device for some reason. Are there any troubleshooting guides?