One of my customer is using keyshot 7.3 and has been using render function.
If he tried to render immediatly it works. But when he puts the renderjob in the queue, it won't proceed even waiting for hours and overnight.
You can see progressbar but nothing is moving. There is no error reporting and neither in event viewer.
Any Ideas how to fix this problem?
There is no crash or log files. It just doesnt run. This is correct.
The Issue starts even with one item in the queue.
Multi-materials arent used according to the user.
The render setting:
- 1 Picture/item around 10 mins. I dont know if this is correctly answered
- no animation used
The only thing is I reinstalled Keyshot with right license. Its working just the rendering progress in the queue not.