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CUDA ERROR: cudaErrorIllegalAddress (an illegal memory access was encountered) Device : GeForce RTX 2070

Hello! I am using the Keyshot 10.1.82 pro vers. 


And when I run with GPU mode for rendering, it crashes due to 


 Cuda error: cudaErrorIllegalAddress (an illegal memory access was encountered)

Device : GeForce RTX 2070


I installed the Geforce experience (Studio vers) it happens again and again. 


Does anyone know how to solve that issue?? 


Laptop specs 

Intel i7-9700k @3.60 Ghz (8 CPUs)

32G Ram

Geforce Rtx 2070




1 Comment

Hello Jung,

Thank you for contacting Luxion.
It looks like you are using a Laptop so there something you can check:
If you are using an Nvidia graphics card there is an other option to get around the issue.
 
How to set the Nvidia Graphics-card as preferred GPU
 
1. Open the Nvidia control panel.
2. Go to Manage 3D settings.
3. Go to the Program Settings.
4. Select KeyShot from the Drop-down.
5. If it is not available add the KeyShot.exe manually by browsing to it below.
  • C:\Program Files\KeyShot #\bin\keyshot.exe
  • %USERPROFILE%\AppData\Local\ in the KeyShot #\bin\keyshot.exe
6. Select your Nvidia graphics card under preferred graphics processor.
7. Click Apply and restart KeyShot.



Referencing your Ticket ID#:31583

Thanks,

Justin Adams
Support manager
Luxion Inc
15143 Woodlawn Ave
Tustin, CA 92780
http://www.keyshot.com
 


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