Move Tool is obscured by objects : KeyShot

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Move Tool is obscured by objects

Jason Kramer

started a topic about 1 year ago

Objects in the model are obscuring the Move Tool. This is a new issue. The only changes are that I have deactivated/activated the license to my laptop and back during a trip.

1. Computer make and specs:

Windows 10 Pro

Nvidia RTX 3090

AMD Threadripper 3970X

2. Exact KeyShot Version (e.g. 9.X.X)
10.1
3. CAD Software and version or year. (if applicable)

Imported from SLDPRT (SolidWorks 2021)

Keyshot Move...

(230 KB)

1 Comment

Justin Adams

said about 1 year ago

Hello Jason,

Thank you for contacting Luxion.

We are about to release an updated version with a substantial amount of fixes.

If you would like here is a link to the Latest Beta, if you would like to try this and see if the issue is still present: https://we.tl/t-WwUVq0SX7s

Let me know if if you are still having this issue.

Referencing your Ticket ID#:36207

You are able to check the status of your ticket by visiting your ticket portal by clicking here.

We would recommend bookmarking the page as you can also see if any responses were sent to you or notes applied.

Thanks,

Justin Adams

Support manager
Luxion Inc
15143 Woodlawn Ave
Tustin, CA 92780
http://www.keyshot.com