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Keyshot cannot follow the zoom in Windows

In high resolution mode, when using 150%, 175% zoom, Keyshot is one of the few software that cannot follow the system zoom settings. It seems that the zoom is 125%.


(High resolution support has been enabled in Keyshot)

The picture below is a comparison of Keyshot and Photoshop interface, it looks very clear, Keyshot controls are much smaller than Photoshop.


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Hello,

Thank you for contacting Luxion Denmark Support.

I can understand the confusion.
The resolution and size of the application has changed, but the font sizes stay relatively the same. This is in case you wish to have more room for your scene instead of blowing everything up to match the new resolution.
You can adjust this by going to Preferences-General and changing the font to a large size.

I hope this helps. If you have any questions please let us know.

Referencing your Ticket ID#:48547

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you or notes applied.
 

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist

no no no, it is not about Font Size, but for the Size of Control, Buttons, Tabs, choosing boxs,and so on


Hello,

Thank you for contacting Luxion Denmark Support.
We are currently working on this issue as well.
While I would not expect this to be solved in the KeyShot 11 release, but it is a priority for us and we hope to have this solved soon after.

Thank you for your patience while we investigate and solve this issue.
We will keep you updated and things progress.

Referencing your Ticket ID#:48547

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you or notes applied.
 

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist
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