Hello and we apologize for the delay.
What version of KeyShot are you currently using?
Does this happen with all animations or does this happen with a certain scene in particular?
Its possible that your textures and materials are linked. So reducing the opacity of one object may effect the others and cause this error.
But if possible, please send us a copy of your scene as a .ksp file. We will take a look and see what is going on.
You can send the file to support@luxion.com or you may send it securely via our WeTransfer.
Best Regards,
Erik Williams
Luxion Customer Support
sefiroths sefiroths
I have made an animation.
If i render the first frame all object the render is well done and in 5 seconds.
When I try to render a frame after I have an animation with opacity gone to 0, I had this error. The render is done, but it makes 15minute
Bad texture request info (triangle = 4830 >= 4132)
If I replace all model with the same material without texture, the render is correctly done
Any help is apreciated...