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Studios not retaining settings

This is a long-standing issue. However it's still persisting and very annoying. Often after opening a file (previously saved) I return to find I need to update many of the studio settings. Especially studios that have multiple active model sets. Environment and camera seem to be remembered, but I'm also needing to specify the model set often. I'm not using multi-materials so can't comment on the state of that at the moment. 


Ver. 11.1 Beta. Build 33


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Hello,

I'm using KS 11.3.1 Pro and have nearly the same issues.


Today I have a curious case that my studios are like blocked.

I can set everything in it, yes. But, for example, the checkboxes in front of the selection fields are greyed out and when I change the studios, the previous settings are immediately gone again.

I didn't know until now that I could also block studios. Is this new or also a bug?


image


 

I opened my Keyshot 11.1 file I saved last night and all my studio's had disappeared. Luckily creating a new file and re-importing brings them back (mentioned in this thread). This bug needs resolving ASAP as studio's are a really key feature to time efficiency and workflow.

Thank you all for your patience, this has been a long time coming.

We believe this issue to be solved with the KeyShot 11.3 release, scheduled for early November.

To receive a copy of the BETA to test it out and see if your studio issues have been taken care of, please contact out team at support@luxion.com. Make the message to the attention of Erik Williams and state that you would like a copy of the latest KeyShot 11 BETA.


I will send it to you securely through our WeTransfer channel.


Thank you again for your patience and I look forward to hearing from you all soon.


Best Regards,



Erik Williams

Customer Support Specialist

I was having issues with files made in older versions of Keyshot not saving my multi-materials in Studios. I just started a brand new file in Keyshot 11 today. Studios was working until I closed and reopened my file - none of my multi-material settings were saved (the multi-materials box was checked.)


Studios is critical to my workflow, and I cannot redo my work every time I reopen a file. I am at a loss of how I'm supposed to do my job this way

I just built a file with 30 Studios and different multi-materials. Closed, opened the file, everything was still there. I went to batch render and sent all studios... every single render was the same. I went back to my file, every studio has the multi-materials checkbox now unchecked, losing dozens of hours of work. I went back to 3 different versions of my file, SAME THING IN EVERY FILE. I've been spending the last 4 hours setting up a studio with multi-materials and rendering them each one at a time. This is beyond insane that this feature that is mission-critical can be this broken. This isn't some feature we like to use, it is the very life blood of using Keyshot vs physical photography. 

We need this fixed ASAP. 

It's no wonder one of my team members started using the configurator wizard instead of studios because they're so buggy, I posted this same problem about a year ago on the forums and the fix was to check and uncheck the multi-material box on a recently opened file, that isn't working anymore. KS 11.2.1 now instead adopts whatever the multi-materials states are live as the check-box's settings. 

What do we do? I'm up against an immense time crunch. 

I agree it is very frustrating. I am currently working on a file where all of the studios are gone when I open the file. I import the corrupted file into a new file and all of the studios magically reappear. I have to do this every time I close and re-open the file. Luckily the information is retained but a pain none the less. Typically files will not retain certain studio information but all of the studios missing is a new one for me. 

I've been having this issue since Keyshot 9. How has this not been fixed yet? It's a major problem, especially for professional work where time is crucial. The file I'm working in right now won't retain the image style setting for any of the 15 studios so every time I select a new studio I have to reset the image style. 


Keyshot team - when will there be a fix for this?


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Thank you Remko, if that works that is great!


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This is maybe a quick fix when all the studios are gone in your file. Make a new file and import the file with the missing studios … (in my case) all the studios are back! Hope this helps!

... same problem here. Made a lot of studios ..... open the file and all the studios are gone!

I have also been running into this same issue and I am updated to 11.2. Every studio has the same camera and environment so I am not sure if those settings are being lost but the multi materials in every studio I've created is changing to whatever changes I make outside of studios. I have all the boxes ticked on the studios to save those settings. I am not sure if this problem occurred when I opened a file in 11.2 that had been previously saved in 11.1. Please address this issue as studios saves me a massive amount of time. Thanks!

I was dealing with this issue also in KS10, for me it happens while working on open file like when i duplicate a studio and tweak some settings to it, it will change not only the setting of original studio but also on random studios. once i habe about 180 studios, it was a lot of fun to work with keyshot on that project...

Jeez, I'm also here for this same issue. I built a scene in 11.0 yesterday, and today after sending 8 studios to the network rendering server they all came back wrong. 8 out of 8 studios had random (and incorrect) materials across all the images.


I stopped using Studios in KS10 due to these issue, and I can't believe it's still unaddressed. Looks I'm back to post-it notes to manage my files :/


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Hi  I'm having this problem but with multi-materials.  I am setting up studios with all different model-sets, multi-materials, environments and cameras.  Everything will work fine then. I will configure all the studio then go back to the first studio and some of the materials are wrong.


It would be great if you could fix this asap as it is a the fastest workflow.


The scene was originally from KS10.


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I have to agree that this is really disappointing and pretty unacceptable. This is the kind of bug that makes the software nearly unusable for any kind of job that relies on studios. Any update on this? 


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