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Studios not retaining settings

This is a long-standing issue. However it's still persisting and very annoying. Often after opening a file (previously saved) I return to find I need to update many of the studio settings. Especially studios that have multiple active model sets. Environment and camera seem to be remembered, but I'm also needing to specify the model set often. I'm not using multi-materials so can't comment on the state of that at the moment. 


Ver. 11.1 Beta. Build 33


1 person has this question

Hello Will,

Thank you for contacting Luxion Denmark Support.
Yes we've noticed that opening an older ksp with a saved studio configuration in KeyShot 11.1 will result in some issues with the previously saved studio configuration.
Our team is looking into this now and hope to have it solved before its official release.

Referencing your Ticket ID#:58722

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you or notes applied.
 

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist

2 people like this

Hello Erik,


Could the KS team prioritize to fix this issue? I tried to redo the configuration and save the file as Keyshot 11 cannot not solve problem and this is unacceptable.


The Studio problem is existing since KS 9 & 10. It usually alter some configurations by itself when importing new CAD file or duplicate model set. Sometimes it will choose other environments and sometimes it will select another model set or camera. It happens randomly and it's so unstable that I need to keep checking every Studio after importing files or duplicate parts. This problem is annoying and time consuming especially if we're working on heavy geometries we need to wait the system to load and refresh!


Ver. 11.1.0 (Build 46)


Thanks in advance for the help!


1 person likes this

I have to agree that this is really disappointing and pretty unacceptable. This is the kind of bug that makes the software nearly unusable for any kind of job that relies on studios. Any update on this? 


2 people like this

Hi  I'm having this problem but with multi-materials.  I am setting up studios with all different model-sets, multi-materials, environments and cameras.  Everything will work fine then. I will configure all the studio then go back to the first studio and some of the materials are wrong.


It would be great if you could fix this asap as it is a the fastest workflow.


The scene was originally from KS10.


2 people like this

Jeez, I'm also here for this same issue. I built a scene in 11.0 yesterday, and today after sending 8 studios to the network rendering server they all came back wrong. 8 out of 8 studios had random (and incorrect) materials across all the images.


I stopped using Studios in KS10 due to these issue, and I can't believe it's still unaddressed. Looks I'm back to post-it notes to manage my files :/


2 people like this

I was dealing with this issue also in KS10, for me it happens while working on open file like when i duplicate a studio and tweak some settings to it, it will change not only the setting of original studio but also on random studios. once i habe about 180 studios, it was a lot of fun to work with keyshot on that project...

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