Start a new topic

Animation File Path Not Being Saved

Hi there, on KS11.1 beta still. I noticed when I set the rendering destination folder in the offline render output dialogue, it's not being saved. I will render files to that folder. Save and re-start KeyShot and it seems to revert to default render destination. I'm seeing this specifically for the 'frames' file path in the Animation output dialogue. 

1 Comment

Hello Will,
Thank you for the update.
I am unable to reproduce the issue, if you could give me a step-by-step guide as to what exactly you do when this issue occurs.
There was also a fix to some file path issues we've seen in the latest BETA build.
I am sending it to you over our WeTransfer channel.
Give this build a try and let me know if you are still experiencing this issue.

Referencing your Ticket ID#:58923

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you or notes applied.

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist
Login to post a comment