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Mouse cursor not changing to resize windows

When hovering over the edge of a window or trying to resize any of KeyShot's UI, my mouse does not detect the edge of the part of the UI. Visually, the cursor does not change and it's difficult to select and resize any part of the UI. 


Windows 10, KS11

1 Comment

Hello Will,

Our Creative team did see the same thing and has brought this one up to the Dev team.
It is a hard one to reproduce since it does not happen all the time but we have looked in to this one.
We will create a back end ticket for the devs to look into as well.



Referencing your Ticket ID#:63047

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you or notes applied.
Thanks,

Justin Adams
Support manager
Luxion Inc
15143 Woodlawn Ave
Tustin, CA 92780
http://www.keyshot.com
 


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