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Cuda error: cudeErrorIllegalAccess (?)

Hope y'all having a peaceful day.

The problem is that I've been working on a file with fairly crowded components (of an unfinished car without interior details) open from blender's .obj file. There was one time I didn't save it as a package and then relocate my pc somewhere else, physically. After booting the computer and trying to get on the file again this pops up and I been failing to access the file ever since.

Cuda Error; cudaErrorIllegalAccess (an illegal memory access was encountered) then showing my GPU device's name

I've been wondering if anybody got into the same issues. I've tried reinstalling Keyshot and this still happens. I thought it could rather be my GPU that triggered this, or the operating system otherwise that I might have to reinstall the window again.

I'd appreciate any comments since I am no expert and it is difficult to reach out to one with such a specific issue. Thank you in advance guys.


Hello Owen,

Thank you for contacting Luxion Denmark Support.

Although unlikely, it could be that the size of your scene is now too much for your GPU card to handle. What are you running and how much RAM is available on your card?
If you have not already, try updating you graphics card's drivers.

Referencing your Ticket ID#: 70846

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you, or notes applied.

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist

If you use KeyShot 9 or newer, then you can try to open the scene with the recovery mode (shown in the help menu).

Just had the same issue on my 3090. 

Were you able to solve the issue?

Were you able to recover your scene?

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