End of Life (EOL) Details for KeyShot Versions 2, 3, 4, 5, 6, and 7

KeyShot versions 2-7 will reach end of life on April 30, 2023, at which point product downloads will be removed, license servers will be unavailable, and technical assistance will no longer be provided.

What does end of life mean? 

As of April 30, 2023, computers running KeyShot versions 2, 3, 4, 5, 6, or 7 will still function, but Luxion will no longer provide technical support for any issue. License servers will be unavailable, which means your license will not be able to be reactivated.

While you could continue to run these older versions, we recommend upgrading to a version of KeyShot that is still supported. You can find current supported versions of KeyShot here.

If I’m using one of these versions, will KeyShot stop working?

No. Support is discontinued, but the software will continue to function. However, after April 30, 2023, you will no longer be able to:

  • Reactivate your license should you need to
  • Download the product or plugins from the KeyShot website
  • Access the manual from the KeyShot website
  • Receive technical support for any issues

If I’m using one of these versions, what options do I have to continue to stay supported?

We recommend upgrading to KeyShot 2023. To discuss upgrade paths, please contact your Customer Success Manager at csm@luxion.com.

Are there free options for upgrading to KeyShot 2023?

We do not currently offer free upgrade paths to KeyShot 2023, but we do have upgrade pricing available. If you are interested in learning more, please contact the KeyShot Customer Success Team at csm@luxion.com.

If you have current annual maintenance, please contact our Customer Success Team at csm@luxion.com to discuss an upgrade path.