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Hello, I'm searching some information as regards backup file. There is the possibility to have an authomatic saving? Keyshot some times crashed and, if I haven't saved, I loose all my work. I know that there is the possibility to create a backup ( revision files from revision manager), but in any case I must remind to save the file. Thank you for your help!

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Hello Alessandra,

Thank you for contacting Luxion Denmark Support.

This has been something thats been in discussion for a long time now.
Unfortunately an auto-save option is not available and I cannot give a time if or when this would be included.
But there is a small icon that pops up every 30 or so minutes that will remind you to save.
In your Preferences you can change this to set the reminder every 10 to 5 minutes.

Referencing your Ticket ID#: 85505

You are able to check the status of your ticket by visiting your ticket portal by clicking here.
We would recommend bookmarking the page as you can also see if any responses were sent to you, or notes applied.

Med Venlig Hilsen / Best Regards,

Erik Williams
Customer Support Specialist
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