Are you using the 3D Ply option? If so - what are your machine specs? It sounds like a possible RAM limitation - 3D Ply can be very CPU / GPU intensive.
I'm not running out of ram. I have 32gb of ram in my MacBook and Keyshot only uses about 8gb. I'm not using 3D Ply on my model. No idea what the sample file is using.
I responded to your Support chain - but this does look like a RAM limitation due to the 3D Ply option. I am able to use 3D Ply on the M1 with less complex models. You can download a revised version of that sample scene here: https://we.tl/t-TQeuOJ1Gfc
Charles Pickering Charles
Whenever I try to edit my realcloth material with more than a couple warps/wefts I get this box that says "Cloth: Analyzing Structure." It usually hits around 97-100% and then freezes. The only option is to force quit KeyShot. This also happens with the built-in realcloth demo file.
Keyshot version 11.3.3
M1 Pro 32GB RAM