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Knowledge base
General
Getting Started
4
Finding KeyShot Manuals
Finding KeyShot Videos
Training Options
How to Get a KeyShot Trial
Information
2
Deactivate KeyShot License before updating hardware (Legacy)
Fusion 360 Plugin Issue
FAQs
General FAQs
16
Adding Resources to KeyShot
Difference between Glb viewer and KeyShot real-time view
Do I need to install KeyShot Network Rendering Manager and Luxion License Server on the same computer?
Finding my HostName and MAC address
Geometry shader 'fuzz' output limited on instance keyshot
View all 16
KeyShot FAQ's
10
Where can I find the installers for KeyShot Clients
What Is KeyShot
Does KeyShot Make Use of My Graphics Card while Rendering?
Which 3D Files can I Import into KeyShot?
Can I open my old KeyShot scenes in the latest KeyShot version?
View all 10
Key VR
3
Which VR headset should I use with KeyShot/KeyVR in order to get the best VR experience?
Where Can I get KeyVR Downloads
KeyVR Headset Compatibility Issues
KeyShot Web FAQ's
4
What is KeyShot Web?
How can I apply callouts and hotspots to my KeyShotXR renderings?
KeyShot Web Viewer: Best Practices and other considerations
How to Activate KeyShot Web
KeyShot Network Rendering FAQ's
6
Where can I find the installers for KeyShot Network Rendering
What is KeyShot Network Rendering?
Can I send jobs from and older KeyShot version to the latest KeyShot Network Rendering?
Network Rendering does not use all available cores
Buying Hardware for KeyShot Network Rendering
View all 6
KeyShot Extra Content
1
KeyShot Content Downloads
KeyShot WebViewer
2
Material Capabilities for KeyShot Web Viewer
Every Other UI Click Alternates to Render Images in SD or HD
My License
Node-Lock License
3
Activate KeyShot
Transfer KeyShot Node-Lock License to another Computer
How to activate your license through the subscription portal
Subscription Licenses
1
Activate Web Subscription
Floating License
7
How to Send a Floating License Request
Floating License Restart Service (Windows)
KeyShot Floating can't find license.
Request KeyShot Floating License
Move KeyShot Floating License
View all 7
Known Issues
Known Issues
13
Error: KeyShot no longer opens after installing OnShape Plugin
KeyShot Crashes After Downloading Material from Cloud Library
KeyShot Crashes when Rendering or on Startup with GPU Tweak 3
Subscription and Billing - Not loading
Windows 11 Does not support Nvidia drivers below 471.XX
View all 13
Troubleshooting
General Troubleshooting
22
Importing CAD Files - Troubleshooting Guide
Saving BIP/KSP Files - Troubleshooting Guide
I cannot open KeyShot BIP files
My KeyShot software is renderings slower than I expected
My KeyShot software is Freezing or Crashing
View all 22
KeyShot Troubleshooting
6
Missing BIP preview from Thumbnails.
HTTP Error Codes
Missing BIP preview from Thumbnails - Advance Troubleshooting
Missing BIP preview from Thumbnails - Set Windows defaults
Images are not saving in the correct DPI when saving an image
View all 6
KeyShot Subscriptions Troubleshooting
7
Error N207 C410
Failed to Fetch valid JSON
Error: "Failed to parse the JWT response. (error = 7)" when activating a KeyShot license
Updating your Subscription Billing Information
Error: "Activation code has already been used" when trying to activate a subscription license key
View all 7
KeyShot Floating Troubleshooting
19
KeyShot Floating - Troubleshooting Guide
Changing KeyShot Floating License Port Number
FlexNet Licensing error -1,359. System Error: 2
FlexNet Licensing error -2
Exiting Due to Signal 25 Exit reason 2
View all 19
KeyShot Plugins Troubleshooting
1
KeyShot Add-in (query api)
KeyShot Network Rendering Troubleshooting
7
GPU System Runs Very Slow after Failed Status
Network Rendering - Troubleshooting Guide
KeyShot Network Rendering Logs
Network Rendering Linux Tracing Logs (Advanced)
Troubleshooting Reports of Network Rendering Slowness
View all 7
KeyVR Troubleshooting
0
KeyShot Web Troubleshooting
0
KeyShot GPU
4
GPU Mode Drivers
Experiencing Poor Performance in KeyShot
Not able to Unwrap UV feature
RTX 5000 poor performance
KeyShot Manuals
KeyShot 11
1
KeyShot 11 Manual
KeyShot 10
1
KeyShot 10 Manuals
KeyShot Plugins
1
KeyShot Plugins
Learning Videos
Learning
0
Quick Tips
77
Quick Tip: UV Unwrapping
Quick Tip: Live Linking from Solidworks
Quick Tip: Pivot Points
Quick Tip: Fuzz Feature
Quick Tip: Denoise Best Use Cases
View all 77
Webinars
44
KeyShot Webinar 86 - Fuzz Feature
KeyShot Webinar 85 - RealClothâ„¢ Feature
KeyShot Webinar 84 - What's New In KeyShot 9
KeyShot Webinar 83: Creating Visuals with Shapr3D and KeyShot
KeyShot Webinar 82: Creating Immersive VR Product Experiences with KeyVR
View all 44
Tutorials
13
KeyShot 9 Feature Tutorial: Model Library
KeyShot 9 Tutorial: Fuzz Feature
KeyShot 9 Feature Demo: RealCloth
KeyShot 9 Tutorial: Part 1 Animation Overview
KeyShot 9 Tutorial: Part 2 Animation Timeline
View all 13
How-To Guides
How to Guides
13
Link/Unlink Materials on Your Model
Save a KeyShot Package File
Render Brushed Metals
Animate Multiple Pivot Points
Extract Pins from HDZ file
View all 13
Script Walkthroughs
KeyShot Scripts
6
Render Images
Encode Video
Render Panoramic Frames
Create Standard Views
Render Ambient Occlusion
View all 6