KeyShot Support Portal

General Troubleshooting 19

• Importing CAD Files - Troubleshooting Guide
• Saving BIP/KSP Files - Troubleshooting Guide
• I cannot open KeyShot BIP files
• My KeyShot software is renderings slower than I expected
• My KeyShot software is Freezing or Crashing

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KeyShot Troubleshooting 6

• Missing BIP preview from Thumbnails.
• HTTP Error Codes
• Missing BIP preview from Thumbnails - Advance Troubleshooting
• Missing BIP preview from Thumbnails - Set Windows defaults
• Images are not saving in the correct DPI when saving an image

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KeyShot Subscriptions Troubleshooting 6

• Error N207 C410
• Failed to Fetch valid JSON
• Error: "Failed to parse the JWT response. (error = 7)" when activating a KeyShot license
• Updating your Subscription Billing Information
• Error: "Activation code has already been used" when trying to activate a subscription license key

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KeyShot Floating Troubleshooting 19

• KeyShot Floating - Troubleshooting Guide
• Changing KeyShot Floating License Port Number
• FlexNet Licensing error -1,359. System Error: 2
• FlexNet Licensing error -2
• Exiting Due to Signal 25 Exit reason 2

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KeyShot Network Rendering Troubleshooting 4

• GPU System Runs Very Slow after Failed Status
• Network Rendering - Troubleshooting Guide
• KeyShot Network Rendering Logs
• Network Rendering Linux Tracing Logs (Advanced)

KeyShot GPU 3

• GPU Mode Drivers
• Set Default GPU for Apps on Windows (KeyShot Products)
• Not able to Unwrap UV feature