If you are experiencing an issue where you can not access the color dropper outside of KeyShot using your MAC, this is a work around to get this resolved.

  1. First access  security and privacy, once there you will navigate to Screen record and then the Privacy tab.
    • Once here you will see the option to add KeyShot to the privacy settings, make sure KeyShot is checked and save any changes.

You will then be able to access KeyShot and use the color dropper outside of KeyShot.

If you are still having an issue with this Please contact

Support@Luxion.com direct for any further assistance regarding this issue.