General FAQs

FAQs General articles

Missing Welcome.xml on start up
If you run in to this error in KeyShot here are a few steps to correct this issue: The first step would be to perform a fresh installation of t...
Thu, 5 Nov, 2020 at 2:15 PM
Python 3 Error
When starting up KeyShot if you get an error about Python3 command needing developers tools. You can either install the tools by downloading them or you ...
Tue, 17 Nov, 2020 at 11:53 AM
Subscription FAQs
Subscription FAQs New licenses on are available only by subscription. Customers may continue to use existing node-locked licenses and renew...
Wed, 8 Mar, 2023 at 8:44 AM
What are KeyShot plugins and how do they work?
The KeyShot plugins are free add-ons that allow you to add a KeyShot menu to the supported 3D CAD application's menu or toolbars. They allow you to easi...
Tue, 4 Feb, 2020 at 6:41 PM
What Type of Computer Should I Buy in Order to Run KeyShot?
For minimum system requirements, click here. Luxion has introduced the option of GPU rendering in KeyShot 9. Rendering in GPU or CPU are independent wor...
Tue, 4 Feb, 2020 at 11:16 AM
Where can I Find the Latest KeyShot Updates?
You may find the latest KeyShot and KeyShot Network Rendering updates here.* You may download older KeyShot versions and their plugins here.
Tue, 4 Feb, 2020 at 11:52 AM