KeyShot Troubleshooting

Troubleshooting for KeyShot NodeLock and Floating clients.

Thumbnails missing from BIP file
When uninstalling an older version of KeyShot while a newer version is installed it can remove the Preview from BIP files. Below are some options to fix the...
Fri, 8 Jan, 2021 at 11:27 AM
HTTP Error Codes
MessageDescriptionSolution 0 No connection to the server, check Firewall and internet connection 401 Unauthorized The requested page needs a username ...
Tue, 13 Oct, 2020 at 9:06 AM
Missing BIP thumbnail Advance Troubleshooting
Just a warning that you will be making changes to your Windows Registry so follow directions exactly or it might cause issues. Click your Windows search...
Fri, 8 Jan, 2021 at 11:30 AM
Set Default GPU for Apps on Windows
When launching KeyShot on a Windows computer you can sometimes run into the OpenGL 1.1 found but need OpenGL 2.0+ error and following our NVidia drivers, in...
Wed, 8 Jun, 2022 at 3:45 PM