KeyShot crashes on startup after recently downloading material from the cloud library.
- Version 2023.2
- Cloud Material
- Green Plush Fabric
- An image file with incorrect extensions (i.e. PSD file that has been renamed to have the .png extension)
- Certain cloud materials
1. Perform a fresh install and do *not* Migrate resources. Make sure the resource folder and the following folders are empty:
- My Documents\KeyShot 12\Downloads
- /Library/Application Support/KeyShot12/Downloads
2. Slowly add the resources back until the offending material is found.
Defect IDs KEYS-29842 and KEYS-29844 have been created. Waiting for a fix in a future release of KeyShot.