Known Issues
There are KeyShot Known issues.
It was caused by a bug in Safari, which caused it to fail when the XR names contained spaces. An alternative workaround for an existing rendering like t...
Wed, 12 Feb, 2020 at 11:52 AM
Rendering an animation in KeyShot 9 with the frame output set to .png will output an animation file that is unplayable by QuickTime. This happens regard...
Wed, 19 Feb, 2020 at 1:38 AM
There are some known issues with software that controls the fans in your computer that set them to quiet or power-saving mode that can cause your computer t...
Wed, 24 Jun, 2020 at 2:57 PM
If you are experiencing an issue where you can not access the color dropper outside of KeyShot using your MAC, this is a work around to get this resolved. ...
Thu, 8 Oct, 2020 at 11:40 AM
There are instances when users are unable to activate their license on a new computer, even after first deactivating it on their primary machine. This has ...
Tue, 8 Dec, 2020 at 2:37 AM
KeyShot 10 does not currently support importing models created in Rhino 7. Our team is currently working on this and will have a resolution on our next upd...
Mon, 28 Dec, 2020 at 9:08 AM