Known Issues

There are KeyShot Known issues.

GPU errors in KeyShot 9
We have noticed an issue with the latest Nvidia GPU drivers and KeyShot 9. The recent string of updates released may cause performance issues when enabling ...
Mon, 5 Jul, 2021 at 2:18 AM
Last two frames of an animation are not being rendered through Network Rendering
We have discovered that on some platforms, the last two frames of an animation rendered through the Network Rendering service will fail. Our developers are ...
Fri, 11 Jun, 2021 at 2:38 AM
Difficulties Activating Serial Codes
It is common for users to deactivate their licenses from a workstation so that they can register their serial codes on a new machine. Many times, they will ...
Fri, 16 Apr, 2021 at 9:01 AM
Alias Plugin not Working
There is a known issue with the Alias Import/Plugin not working if you have multiple versions of Alias installed on your computer. This issue is solved in t...
Thu, 27 May, 2021 at 2:35 AM
Rhino 7 plugin issues
At this time, there are a few limitations with the Rhino 7 plugin. Our developers are working on these issues now and will have them resolved as soon as po...
Tue, 16 Mar, 2021 at 8:13 AM
Unable to use color dropper outside KeyShot on MAC computers.
If you are experiencing an issue where you can not access the color dropper outside of KeyShot using your MAC, this is a work around to get this resolved. ...
Thu, 8 Oct, 2020 at 11:40 AM
Computer Randomly Resets
There are some known issues with software that controls the fans in your computer that set them to quiet or power-saving mode that can cause your computer t...
Wed, 24 Jun, 2020 at 2:57 PM