Known Issues
There are KeyShot Known issues.
There is an issue in the KeyShot 10 release where if GPU and Denoise are both activated, adding an environment with pins enabled will cause the error messag...
Fri, 13 Aug, 2021 at 4:07 AM
We have noticed an issue with the latest Nvidia GPU drivers and KeyShot 9. The recent string of updates released may cause performance issues when enabling ...
Mon, 5 Jul, 2021 at 2:18 AM
We have discovered that on some platforms, the last two frames of an animation rendered through the Network Rendering service will fail. Our developers are ...
Fri, 11 Jun, 2021 at 2:38 AM
It is common for users to deactivate their licenses from a workstation so that they can register their serial codes on a new machine. Many times, they will ...
Fri, 16 Apr, 2021 at 9:01 AM
There is a known issue with the Alias Import/Plugin not working if you have multiple versions of Alias installed on your computer. This issue is solved in t...
Fri, 20 Aug, 2021 at 3:13 PM
At this time, there are a few limitations with the Rhino 7 plugin. Our developers are working on these issues now and will have them resolved as soon as po...
Fri, 20 Aug, 2021 at 3:12 PM
If you are experiencing an issue where you can not access the color dropper outside of KeyShot using your MAC, this is a work around to get this resolved. ...
Thu, 8 Oct, 2020 at 11:40 AM
There are some known issues with software that controls the fans in your computer that set them to quiet or power-saving mode that can cause your computer t...
Wed, 24 Jun, 2020 at 2:57 PM