M1 and M2 Macs will crash randomly when using KeyShot. Crashes usually do not have a specific error and do not have any specific procedure that causes them to crash. 

Environment Details

  • KeyShot 
    • Any version
  • M1 or M2 Mac
    • Mac using ARM architecture rather than Intel Chip


  • Since Apple changed the hardware from an intel chip to ARM architecture in M1 and M2 computers, this caused instability when using KeyShot. 


This is a known issue of crashing on M1 and M2 Macs. This issue has been resolved in our Beta version which was released recently. You can download and install it using the link below:

KeyShot 2024.1: Mac

Since this is a Beta build it might be more unstable than a release build so be sure to always keep a production version of your file saved.

Additional Resources

  • Information on Apple M1 Chip can be found here