Issue


When the DPI is set to 300 exporting in .PSD format, it gets rendered out at 72 DPI. It appears identical to .PNG in the Queue, but the file properties differ.


Environment Details


  • KeyShot
    • 2023.2



Cause


  • Product defect



Workaround


1. After you select the settings here and click Render:



2. When the render screen shows up, select the green check mark rather than the save button. This will save the file at the correct DPI.



Status


  • Defect ID: KEYS-29907 has been issued and waiting for a fix in a future release of KeyShot.