When uninstalling an older version of KeyShot while a newer version is installed it can remove the Preview from BIP files. Below are some options to fix the issue.
Two options for fixing missing Thumbnails
You can re-run the full KeyShot installer and install over your current KeyShot Installation. No need to uninstall current KeyShot installation.You can register the Preview handler found in the KeyShot bin folder. Open Command Prompt in administrator mode.
Type incd C:\Program Files\KeyShot9\bin\ Enter key regsvr32 KeyShot-ih.dll Enter key The registry should Succeed.
*Note:* You may need to adjust the path to point to your installation directory.
Note: More common to happen with updated installers being used.
If the above steps don't resolve the issue you can follow more advanced steps to resolve the issue. Follow this link here.